Lead and Manage People

This course describes the skills, knowledge, and performance outcomes,  that one must have to lead and manage people individually and in teams. It teaches how to foster support and encourage their commitment to the organisation. It requires the ability to lead by example and manage performance through effective leadership.

The course applies to individuals who operate independently and are responsible for leading and motivating people and teams. This includes supervisors, and operational and senior managers. It is also applicable to all tourism, travel, hospitality, and event sectors.

This course describes the skills, knowledge, and performance outcomes,  that one must have to lead and manage people individually and in teams. It teaches how to foster support and encourage their commitment to the organisation. It requires the ab...